Early Payment Program

The easy way to improve your cashflow

Icon’s Early Payment Program gives our valued subcontractors and suppliers the option to have your invoices paid sooner.

It’s a quick and easy way for you to improve your cashflow and keep your business moving.

A win for your business

Improved cashflow
Why wait 30+ days to get paid?

Business stability
Better cashflow for now and the future.

Flexible payment
Opt in and out of early payment as needed.

Easy to register and get paid
No Financial information
or security is required, and you can request to receive funds the next business day*.

Start now

*Next business day payments are available on approved early payment requests made prior to the 1:30pm (AEST) cut off time.

3 steps to early payment

Register for free in just 2 minutes.

Log in any time to choose invoices and dates for early payment.

Once approved, funds are paid on the chosen date.

Ready to sign up?

To see what you’ll receive, use our calculator

Icon’s Early Payment Program gives our valued subcontractors and suppliers the option to have your invoices paid sooner. It’s a quick and easy way for you to improve your cashflow and keep your business moving.

Discounted early payment fee: 1.4% per 30 days (applied daily). Fixed service fee: 0.4% (ex GST).

The trusted payment platform

Earlypay is a trusted partner of Icon and a 
leading technology company specialising in innovative early payment solutions

Top questions

WHAT IS ICON’S EARLY PAYMENT PROGRAM?

Our Early Payment Program enables our valued subcontractors and suppliers to have their approved invoices paid early. So, it’s a quick and easy way to get paid sooner and improve cashflow for your business.

HOW DO I REGISTER FOR THE PROGRAM?

Registration is free and takes less than 2 minutes. Simply go to icon.co/epp and click ‘get started’ to set up an account. Tip: Remember to use the email address you have already provided to Icon.

WHAT INFORMATION DO I NEED TO REGISTER?

You will be asked to:

  • Confirm your business details and complete any other information.
  • Verify your bank account details for payment.
  • Authorise and accept the Supplier Agreement. (If you’re not authorised to do this on behalf of your business, a company director will need to.)
  • Submit your details.

Tip: Remember to use the email address you’ve already provided to Icon (otherwise you may get an ‘invalid email’ error message). If you need help, please contact our support team on icon-epp@earlypay.com.au

I GET AN ‘INVALID EMAIL’ ERROR MESSAGE WHEN I TRY TO REGISTER

Check that you are using the email address that you have previously given to Icon.

If you are trying to register with an email that you have not given Icon as your primary email, then you may get this error message.

For example, if you are using a personal email to register, but you provided Icon with your business email address. Or Icon has your ‘accounts@business’ email address, and you are trying to register with your personal business email.

If you have tried using an alternative email address, and are still getting this error message, please contact our support team on 1300 38 63 63 or icon-epp@earlypay.com.au

HOW DO I KNOW IF I’M REGISTERED?

When you’ve registered for the program, you will immediately get access to the dashboard as well as a confirmation email including the Supplier Agreement.

If you don’t receive this email, please check your junk folder. If you still need help, please contact our support team at icon-epp@earlypay.com.au or on 1300 38 63 63.

WHY DO I HAVE TO CONFIRM MY BANK DETAILS?

Confirming the accuracy of your bank details is for your security, and ensures your payments are made into the correct account.

WHY DO I NEED TO GET AUTHORISATION FROM A COMPANY DIRECTOR TO REGISTER?

If you’re not authorised to agree to the Supplier Agreement on behalf of your company, a company director will need to do this.

WHAT IS THE SUPPLIER AGREEMENT?

The Supplier Agreement (which is attached in the confirmation email you’ll get after registering) is between you and Icons technology partner Earlypay, and outlines the terms and conditions of the program, which is facilitated by Earlypay on Icons behalf.

WHO IS EARLYPAY AND WHAT DO THEY HAVE TO DO WITH THE PROGRAM?

Earlypay provide the technology and service support to Icon to facilitate the Early Payment Program offered to Icon suppliers and contractors.

This is why you will, at times, speak to and receive communications about the program from an Earlypay email domain.

HOW DO I KNOW IF I HAVE APPROVED INVOICES FOR EARLY PAYMENT?

As new invoices are approved for payment by Icon as usual, you will get an email inviting you to request early payment. Whether you choose to do this is up to you and the needs of your business each time (and may differ from month to month).

HOW DO I GET MY INVOICES PAID EARLY ON A REGULAR BASIS?

Once you’re registered for our Early Payment Program, getting invoices paid early is easy:

  • You’ll get an email when you have new approved invoices from Icon.
  • Simply log into the Early Payment Platform and choose which invoices you’d like to get paid early, and when.
  • Once approved, the funds are paid.
  • You will receive an email confirming the details of your payment, so keep an eye out for it!
I GOT AN EMAIL FROM ICON APPROVING MY INVOICE BUT I CAN’T SEE IT ON THE EARLY PAYMENT PLATFORM.

It usually takes 1 business day between the email from Icon approving your invoice until you can choose early payment. After you get an email inviting you to take up early payment, you can then log into the Early Payment platform and choose which invoices you want to get paid early, and when.

CAN I REQUEST EARLY PAYMENT TO BE MADE THE SAME DAY?

Next business day payments are available on approved early payment requests made prior to the 1:30pm (AEST) cut off time. For example, when you make a request before 1.30pm (AEST) on Wednesday, the earliest you can choose to be paid is Thursday. Please note this may appear as an overnight transfer and hit your account on Friday, depending on bank processing. If your request is after 1:30pm on Wednesday, the earliest you can choose to be paid is Friday.

ARE THERE PAYMENT CUT-OFF TIMES?

Yes. If you request early payment before 1:30pm (AEST) on business days – the earliest you can choose to be paid is the next business day.

If you request early payment after 1:30pm (AEST) – the earliest you can choose to be paid is in two business days.

Early payment is not available on invoices within 5 business days of the invoice due date.

CAN I CHANGE PAYMENTS I HAVE SET IN THE FUTURE?

Yes. If you’ve chosen early payment on an invoice, you can log in and amend that payment date as long as you do this before the payment due date.

THE DUE DATE FOR MY INVOICE ON THE EARLY PAYMENT PLATFORM IS WRONG. HOW DO I CHANGE IT?

If you think the due date is wrong, please don’t choose early payment. Contact our support team on 1300 38 63 63 or email icon-epp@earlypay.com.au

THE INVOICE AMOUNT ON THE EARLY PAYMENT PLATFORM IS DIFFERENT TO WHAT ICON APPROVED

If you think the amount is wrong, please don’t choose early payment. Contact our support team on 1300 38 63 63 or email icon-epp@earlypay.com.au

IS RETENTION AVAILABLE FOR EARLY PAYMENT?

No, early payment does not extend to retentions.

WHAT IS THE COST OF THE PROGRAM?

It’s free to register for Icon’s Early Payment Program.

If you choose to receive early payment, a small fee applies. The fee is influenced by duration and is made up of a fixed service fee of 0.40% ex GST and a discount rate of 1.40% per 30 days. The discount rate is applied daily.

DO I PAY GST ON ANY PART OF THE FEES?

Yes. You pay GST on the service fee. Once your invoice has been paid early, you will get an email confirming payment and including a GST tax invoice for the service fee.

CAN I SEE THE FEES FOR EACH INVOICE BEFORE I FINALISE MY REQUEST FOR EARLY PAYMENT?

Yes. On the Early Payment Platform, you’ll see a dashboard for your business. Before you finalise your request for early payment on invoice(s), you can see:

  • Fees for each request.
  • The amount you’ll get paid (less fees).
  • The date you’ve chosen to get paid.
WHO CAN I CONTACT IF I WANT MORE INFORMATION?

If you need help with the Icon Early Payment Program, please contact our support team on 1300 38 63 63 or email icon-epp@earlypay.com.au

Need help?

Talk to our friendly support team.

Icon’s early payment program is powered and managed by Earlypay. They will provide you with day-to-day support, troubleshooting, and resolve any questions you may have.

To get the support you need

Call – 1300 386 363

Email – icon-epp@earlypay.com.au